FollowCare provides culturally safe disability support for CALD communities across South Australia — in your language, on your terms, with workers who understand your world.
Get Started — Free ConsultationFor many people from CALD backgrounds, navigating the NDIS can feel overwhelming — especially when services aren't delivered in a culturally familiar way. Language barriers, unfamiliar systems, and workers who don't understand your cultural values can make accessing support feel harder than it should be.
FollowCare was built with this in mind. We believe culturally safe care isn't a bonus feature — it's the foundation of quality support. That means speaking your language, respecting your customs, and matching you with workers who understand your community.
We proudly serve participants from diverse backgrounds across Adelaide's northern, southern, eastern, and western suburbs — communities where CALD populations are largest and NDIS navigation support is most needed.
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These aren't tick-boxes — they're the way we work with every participant from a diverse background.
We arrange accredited interpreters at no cost to you — for initial consultations, onboarding, service reviews, and any time you need one. No relying on family members to translate sensitive information.
Where possible, we match you with a support worker who shares your cultural background, speaks your language, or has experience working with your community. You tell us what matters — we listen.
Our Participant Handbook is available in plain language and easy-read formats. Need documents in your language? Contact us and we'll arrange translation at no cost to you.
Dietary requirements, prayer times, modesty preferences, cultural ceremonies — these are written into your Support Plan. Your culture is not an afterthought.
FollowCare has a strict no-discrimination policy across culture, language, religion, ethnicity, and background. Every participant is treated with equal dignity, respect, and care.
Confused by the NDIS? We help you understand your plan, your rights, and your funding — in plain language, and in your language where possible. We're here to make the system work for you.
Language should never be a barrier to receiving quality disability support. FollowCare arranges professional, accredited interpreters for all appointments, consultations, and service reviews — at no cost to you or your family.
We currently have team members and connections across multiple language communities in Adelaide. If your language isn't listed below, contact us — we'll arrange an interpreter through our network.
Our Commitment
Arranged at no cost, every time
Where possible, always prioritised
On request, at no cost
Diet, prayer times, language preferences — written in from day one
The NDIS recognises that people from CALD backgrounds face unique barriers to accessing disability support. The NDIS CALD Strategy 2024–2028 commits to making the scheme more accessible, responsive, and culturally safe for all participants. FollowCare is committed to delivering services that align with this strategy — ensuring every person, regardless of cultural background, can access the support they need and deserve.
Download our Participant Handbook, Easy Read version, and key documents. Need a translation? Contact us and we'll arrange it at no cost.
Call, email, or fill out the form. Tell us your language and cultural preferences — we'll take it from there.
We arrange an interpreter for your first call at no cost. We discuss your goals, NDIS plan, and how we can support you in a culturally safe way.
We match you with the right worker, document your cultural needs in your Support Plan, and start services — often within a few days.
Contact us today for a free, no-obligation conversation. An interpreter can be arranged for your first call at no cost. We're here to help you navigate the NDIS and access the support you deserve.
Get in Touch TodayFree consultation · Interpreter available · Response within 24 hours
Personal care, meals, and everyday assistance — with culturally matched workers where possible.
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Connect with your community — cultural events, social activities, and community groups.
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In-home support delivered with respect for your cultural practices and household preferences.
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